To find price / availability, and to place your order:
Search by Label or pcb no page
If you currently only have the model number, you can use
Search by Model No. as a guide.
Please note, though, that we do not have a complete list of all models.
Many popular items can be ordered from stock, at just £5 more than
the repair price.
However, for some items, there is also a refundable deposit required,
usually of £5 or £10.
This is refunded when you return a repairable exchange to us within
If your item is available from stock, an order button will be shown
on the Search Item page result.
Otherwise, the form allows you to book in your repair.
Ordering by Mail Order
Post us your faulty control(s) - we normally repair,
test and return the same day.
To reduce the possibility of delays, please book in your order first
Please pack in a stout cardboard box and send to
CA14 3YF UK
No jiffy bags please!
Enclose a copy of your online order, ensuring that your phone no. and
email are present and correct.
If possible, please describe the fault symptom, and state if you
want the item returned if unrepairable.
If you are sending to us from outside the UK, please also see here.
If you are using Royal Mail, you can ask for a certificate of
posting, guaranteeing you the goods' value up to around £30-£35 if the Post
Office fails to deliver. - Post doesn't go astray often, but the
certificate is a free alternative to registered or recorded delivery as
a method of insurance.
You can also claim up to £10 compensation if your despatched goods are
more than 4 days late: